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• FREE CLINIC OF SOUTHWEST WASHINGTON MEDICAL OFFICE COORDINATOR
FREE CLINIC OF SOUTHWEST WASHINGTON MEDICAL OFFICE COORDINATOR
The Free Clinic of SW Washington seeks a Medical Office Coordinator with healthcare knowledge, compassion, and commitment to manage our front office operations.
Organizational Overview:
The Free Clinic of SW Washington is a non-profit organization that provides free, compassionate, quality health care to children and adults who are otherwise unable to access such services. Since 1991, the Free Clinic has served more than 95,000 people by providing urgent, walk-in basic health care by caring volunteer physicians/providers. The Clinic maintains several types of health services including medical, dental, vision, immunization, emergency prescription assistance, and specialty care.
Position Summary:
The clinic is a fast-paced work environment that offers numerous challenges including managing patient information and referrals; tracking and evaluating data; training volunteers and other staff members; team collaboration; and implementing methods to optimize workflow. This position is full-time (40 hours per week); hours are variable based on clinic operations. Reports to the Clinic Director.
Key Responsibilities:
• Provides lead role in front office coordination, telephone answering, walk-in reception, and resource referral.
• Manages front office volunteers, externs, and additional personnel in all aspects of job performance including training, supervision, and evaluation.
• Assists at morning and evening clinics as staffing needs require. Substitutes for clinic director in his absence (able to flex work schedule).
• Collates and performs evaluation of patient data for use in clinic reporting.
• Updates resource information as needed.
• Other duties as assigned.
Qualifications:
Required Skills & Experience
• Must be fluent in Spanish (no exceptions).
• Front office medical experience including answering phones, data entry, writing procedures and reports, and understanding office machines.
• Superior customer service skills.
• Understanding of medical terminology and medical office functions.
• Previous experience of overseeing office employees/volunteers.
• Computer knowledge: Microsoft Word, Excel, Patient Databases.
• Ability to work as a team member.
Preferred Skills & Experience
• Medical assistant training or health clinic work experience.
• Ability to multi-task on several different projects.
• Interest in and the ability to understand and relate to low income populations.
• Excellent communication and problem solving skills.
• Understanding and ability to apply principles and rules of confidentiality.
Compensation:
Competitive. Benefits package includes medical and dental insurance, and matching contribution to our retirement plan.
To Apply:
Submit a resume, cover letter, and salary history to Patrick Callahan, Clinic Director, at .(JavaScript must be enabled to view this email address) or a hard copy to: Patrick Callahan; Free Clinic of Southwest Washington; 4100 Plomondon Street; Vancouver, Washington 98664. Only those who best meet the qualifications for the position will be interviewed.
